Bug Report
We’re committed to helping you. Reach out to us with any questions, concerns, or needs you have regarding our product. We typically respond within 48 to 72 business hours
Debug is much easier with the log files, please follow the tutorial below before sending a bug report.
Log Tutorial
1. Open Lumina Timelapse Studio and open the settings tab.
2. Click on "Enable the Debug Log File".
3. Click on the log directory to open it in your explorer.
4. Register the new settings by clicking on "Apply"
5. Restart Lumina Timelapse Studio (required to get all informations in the log file) and apply your process until you encounter the bug.
6. Send both log files with your bug report :
lumina_debug.log
lumina_engine_debug.log
